PRIVACY POLICY

Joanna Maung, Ph.D. - Licensed Psychologist, P.C. ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how information is collected, used, and safeguarded when you visit this website.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access this Site

1. THE INFORMATION WE COLLECT

We may collect information about you in a variety of ways when you interact with our Site:

Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you choose to use our contact forms, schedule a consultation, or subscribe to a newsletter.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Health Information: If you use our contact form or scheduling widget, you may voluntarily share limited personal health information. Please note: We strongly advise against sharing sensitive medical information or Protected Health Information (PHI) through standard website contact forms. Once you become a patient, your health information will be protected under our HIPAA Notice of Privacy Practices.

2. HOW WE USE YOUR INFORMATION

Joanna Maung, Ph.D. - Licensed Psychologist, P.C. uses the collected data for various purposes:

• Respond to your inquiries, consultation requests, or customer service needs

• Send you administrative information, such as scheduling confirmations or changes to our terms, conditions, and policies.

• Operate and maintain the website

• Monitor and analyze usage and trends to improve the user experience on our Site

3. How We Share Your Information

We respect your privacy and will not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations:

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as secure Electronic Health Record (EHR) systems (e.g., SimplePractice), payment processing, data analysis, email delivery, hosting services (e.g., Wix), and customer service.

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

Note on Analytics: We may partner with selected third-party vendors (such as Google Analytics) to allow tracking technologies and remarketing services on the Site through the use of first-party cookies and third-party cookies. We do not use these technologies to track or collect sensitive health information.

5. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including scheduling portals and payment processors. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Minors

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy.

CONTACT US

If you have any questions about this Privacy Policy, please contact us:

- By email: joanna@drjoannamaung.com

- By visiting this page on our website: Contact

- By phone number: 510-402-6537

- By mail: 204B 2nd Avenue, #617 San Mateo CA 94401